Vos achats importés via MEG Scan sont repassés au statut "A traiter" sous peu, et ne nécessiteront pas d'être réimportés. Vos achats importés par un autre mode de captation resteront malheureusement "En erreur" et devront être supprimés et réimportés. Veuillez nous excuser pour la gêne occasionnée.

Understanding the Context

Connectez-vous à Mon Expert en Gestion (MEG), la plateforme dédiée à la gestion en ligne de l'entreprise. Nous rencontrons actuellement des dysfonctionnements pour l'import des factures d'achats sur MEG SCAN. Nous mettons tout en œuvre afin de corriger l'anomalie dans les plus brefs délais. Veuillez nous excuser pour la gêne occasionnée.

Key Insights

"The problem has been solved" is the present perfect tense in the passive voice (it has been solved by someone). In "The problem is solved", "solved" is an adjective describing a state in the present tense. I don't understand your question 2). What is the tense ot the sentence "The problem has been solved" Is it okay to say “You explanation really solved my concerns"? What are other ways to express this?

Final Thoughts

Thank you! If someone reports an defect to me and is asking for an update, how should I reply? I will inform you once the issue is resolved or I will inform you once the issue has been resolved? Is resolved vs has been resolved? - English Language & Usage Stack Exchange In a technical environment, what is the most suitable sentence to use when answering to someone about a problem that they had and we solved it for them: The problem is solved The problem has been s... In context, I reported an online problem and in response the the service executive did her job but was not sure about whether hr action had solved the problem, so she asked me whether my problem was solved.

In answer to that, could I correctly have said "the problem got solved"?